Privacy & Cookie Policy

Last updated: January 2025

London Prestige Maternity Centre Limited ("we", "us", "our") is committed to protecting your personal information. This policy explains how we collect, use and safeguard your data when you visit our website or contact us.

Who We Are

London Prestige Maternity Centre Limited is a private medical practice operated by Angela Yulia, Consultant Obstetrician. Our registered address is: Kensington Wing, Chelsea & Westminster Hospital, Fulham Road, London SW10 9NH.

For data protection enquiries, please contact us at: angelayulia@prestigebabies.co.uk

What Information We Collect

When you use our website or contact us, we may collect:

• Your name, email address and phone number (when you complete our enquiry form)
• Information about your pregnancy (when you choose to share it)
• Technical data such as your IP address, browser type and pages visited
• Communications you send to us by email or WhatsApp

How We Use Your Information

We use your information to:

• Respond to your enquiries and book appointments
• Provide medical care and maintain clinical records
• Send appointment reminders and follow-up communications
• Improve our website and services

We will never sell your personal data to third parties or use it for marketing without your explicit consent.

Legal Basis for Processing

We process your personal data on the following legal bases: your consent (for website enquiries), the performance of a contract (for medical appointments), and compliance with legal obligations (for medical record-keeping under NHS and GMC guidelines).

Medical Records

As a private medical practice, we are required to keep clinical records in accordance with GMC guidance and UK law. Medical records are kept securely and retained for a minimum of 8 years from your last appointment (or until age 26 for records relating to minors).

Cookies

Our website uses the following types of cookies:

• Essential cookies: Required for the website to function properly
• Analytics cookies: We use Google Analytics to understand how visitors use our site. This data is anonymised and cannot identify you personally.

You can control cookies through your browser settings. Refusing non-essential cookies will not affect your ability to use our website.

Third Party Services

Our website uses the following third-party services:

• Google Analytics — website usage analytics (Google LLC, USA)
• Netlify — website hosting and form submissions (Netlify Inc., USA)
• Google Maps — location map embed (Google LLC, USA)

All third-party providers are GDPR-compliant and process data under standard contractual clauses.

Your Rights

Under UK GDPR, you have the right to:

• Access a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to processing of your data
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at angelayulia@prestigebabies.co.uk

Data Security

We take the security of your data seriously. All data is transmitted securely via HTTPS encryption. Our enquiry form data is processed by Netlify, which is ISO 27001 certified. We restrict access to personal data to authorised staff only.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this policy, please contact Jo McCarthy, Angela's PA:
📧 angelayulia@prestigebabies.co.uk
📞 07955 018551